Important Disclaimers

Emma is designed as an AI entertainment companion to provide fictional companionship, emotional support, and personal enjoyment. Emma is not a replacement for professional therapy, counseling, or medical advice.

Emma provides fictional entertainment for pure joy. Our service does not diagnose or treat psychological or medical conditions. Emma is not a licensed therapist, psychologist, psychiatrist, or healthcare provider, and does not provide professional mental health services.

We strongly recommend consulting with qualified professionals for:

• Mental health concerns including depression, anxiety, or trauma
• Emotional crises or persistent negative thoughts
• Substance abuse or addiction issues
• Major life decisions or significant challenges
• Medical or psychological symptoms requiring evaluation

Emma is intended for users 18 years of age and older. If you are under 18, please involve a parent, guardian, or trusted adult in your mental health care decisions.

By using our service, you acknowledge that:

• Responses are generated by AI and may not always be accurate
• This is not professional medical advice
• You should seek professional help for serious mental health concerns
• Messages are not monitored 24/7 for crisis situations
• Emma is a simulated personality and does not experience genuine emotions

Your conversations are completely private and confidential. We do not share, sell, or provide access to your messages to any third parties, advertisers, or external organizations.

Your Data Protection

Your data is:

• Encrypted during transmission and storage
• Never sold or shared with advertisers
• Not accessible to our staff unless you specifically request help
• Automatically deleted after 30 days of account inactivity
• Not used to train AI models that other companies could access

Data Collection

We only collect the minimum information necessary to provide the service (your phone number and messages). We do not track your location, contacts, or other personal information from your device.

Data Deletion

You can request deletion of all your data at any time by contacting our support team. We will process your deletion request within 30 days.

For complete details on how we handle your data, please review our:

While Emma is designed as an AI entertainment companion to provide emotional support and companionship, please be aware of the following limitations:

AI Technology Limitations

• Emma may not always understand the full context or nuance of your emotions
• Responses are generated based on patterns in data, not human judgment or expertise
• Emma does not have personal experiences with human emotions or relationships
• Technology limitations may result in occasional misunderstandings or inappropriate responses
• Emma is a simulated personality and does not experience genuine emotions

Service Limitations

• Emma is designed for entertainment and general emotional support, not specialized treatment
• Interactions are not validated clinical interventions
• Cultural, religious, and personal values may not always be fully addressed
• Emma cannot assess physical health or medical conditions
• Messages are not monitored 24/7 for crisis situations

Mental Health Resources

If you are experiencing mental health challenges, please reach out to these resources:

• National Suicide Prevention Lifeline: 1-800-273-8255
• Crisis Text Line: Text HOME to 741741
• SAMHSA's National Helpline: 1-800-662-4357

Subscriptions and Billing

Emma offers subscription services with different pricing tiers. By subscribing, you agree to our billing terms, including:

• Recurring billing based on your selected plan (weekly, monthly, or annual)
• Automatic renewal until you cancel
• No refunds for partial subscription periods; you will retain access until your subscription expires
• Free trial periods as specified for your chosen plan